Returns & Exchanges
Returns / Exchanges
All returns must be returned within 30 days of receipt of item, with the exception of engine driven welders which are Non-Returnable/Refundable. After 30 days, there will be no returns or refunds given. There are no returns on international orders, NO EXCEPTIONS.
Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund.
All returns require RMA # and return instructions. All returns must be un-used, un-opened, and in original packaging in sellable condition. Any order whether it is shipped back to us or the manufacture or refused without RMA # may not be accepted and if it is, up to a 25% restocking fee will be assed and will either be deducted or charged from the customer’s refund or credit card.
Any item(s) returned without an RMA will also be the customer's responsibility to pay for the refusal of the item and freight back to them. Shipping costs for returned merchandise are solely at customer's expense, except for merchandise shipped in error or damaged.
Any exchanges will require authorization from WeldingMart.com, damaged or not and if a replacement product is re-shipped to the customer and the customer fails to provide weldingmart.com with tracking numbers and proof of delivery, within 7 days for the exchanged product, the customer gives WeldingMart the complete authorization to charge their credit card for the full amount of the non-returned product.
Customer will be responsible for all arrangements in regards to refusing a shipment including receiving RMA# from WeldingMart.com and NOT from the manufacturer. Any and all charges incurred due to a refused delivery without prior authorization, with the exception of a damaged product and without RMA# from WeldingMart.com will be responsibility of the customer including all charges including delivery both ways, restocking, refusal fee, and any manufacturer fees that may occur.
All canceled orders and/or returns are subject to a restocking fee at WeldingMart.com's discretion. This fee will be assessed based on what the manufacturer charges WeldingMart.com for a canceled or returned order. Any canceled order that does fall into this category will be refunded any charges for the order minus restocking and/or shipping fees.
All canceled orders that have already been processed regardless of whether they have shipped, are subject to a $14.87 cancellation fee at WeldingMart.com's discretion. This fee may be assessed in addition to what the manufacturer charges WeldingMart for a canceled or returned order. This manufactures fee will be the customer’s responsibility to pay and will be charged to them.